Why we ...
| One of the main principles of our work is the complete satisfaction of our Customer's needs, attentive attitude towards the Customer during the whole maintenance period. Our relations with the Customers are not limited to the warranty period. |
Основной партнер
Google Translations
| Operator Manual for elevator monitoring and dispatching equipment “Vezha” |
 |
 |
|
List of terms and abbreviations used in this guide:
1. Main provisions
Lift facilities monitoring and dispatching system "VEZHA" (hereinafter - the system), thanks to round-the-clock GPRS connection of Internet servers with all of its remote monitoring objects, is a system operating in online-mode. This means that any information from remote monitoring objects is transmitted for analysis to the operator's workstation with a delay of 0,5 ... 1,5 seconds from the moment of its appearance. All monitoring and dispatching objects have the same priority, i.e. information from other objects keeps being received while an operator works with a separate object. All the important events in the system performance are automatically recorded in the event log. Their appearance is reflected in all the summaries and is backed up by pop-ups in the lower right corner of the screen along with sound. All new events are received simultaneously at all operators on duty’s’ WKS. Therefore, any operator can view a detailed transcript of the event and / or make a decision of taking any further action. On the monitor of the operator, who first responded to the event (by clicking on the pop-up window or on the appropriate banner) will automatically appear the object which sent the message of this event. Within one house all the facilities of monitoring and scheduling system work via a single gateway. The operator, who first applied to any object in the house, seizes a data channel of the Gateway. Thus this operator has a right to view information about the objects of this house and the right to manage these objects, while other operators, until the release of the Gateway, have the right only to view information. In the process of control the system has inertia. This is due to the time of signal transmission through a mobile operator network and the time of processing and signal transmission within the system. Delay of system response to controlling signal can reach from 1 to 5 seconds. Monitoring objects shall notify the operator about the fulfillment of his commands by changing the state of the corresponding control and indication elements on the monitor screen.
2. Designation of the main windows, indication and control elements
Program main window – City summary: 
1. The list of streets with monitoring objects. When monitoring objects’ status changes the street is highlighted in the appropriate colour (see below). 2. Indicator “Gateway is occupied” is displayed at the time of gateway data channel takeover by another operator. 3. List of monitoring objects (elevators) in the selected street. Highlighting in colour:
5. Indicator of the connection to the system main Internet server. 6. Indicator of the connection to the system backup Internet server. 7. Current Time. 8. Synopsis of the city on the status of monitoring facilities (elevators). When you make a double click with the left mouse button on a summary cell there appears a window with a list of objects selected with this parameter. This window allows the direct transfer to any object in the list. 9. Calendar. Ability to display data from the event log for the selected object for any chosen day. 10. Button "Answer the call". Appears during the emergency call. 11. Button "Reject the call". Отклоняет прием экстренного вызова. Declines the emergency calls. 12. Button “to confirm all the events”. Clears the event log. 13. Button "Upgrade the Program". Downloads an updated version of the program. 14. Button "Volume Mute". Temporarily disables sound events. 15. Button "Settings". Expert settings for automated work place. 16. Button "Exit". Logging off.
Summary Window for the block of flats:
Window with detailed information about the monitoring object status.
1. Address and graphical symbol of the selected monitoring object. 2. Indicator of capturing the data channel of this gateway. The inscription "Allowed to work with the gateway" means obtaining the rights to manage the monitoring facilities of this house. The inscription "Gateway is occupied by a dispatcher" means that the channel control is given to another operator (dispatcher), and it’s necessary to wait for the release of the channel in order to manage the elevator which will be indicated by the inscription: "Gateway is released", after which you must re-select the desired object of management. Inscription "Loss of connection to the gateway" means the loss of data channel between servers and the gateway responsible for the house. 3. Main actuator’s current status indicator. Green color means that the elevator control cabin is powered up. Red - power is off. 4. Indicator signaling that at the moment the cabin is in motion. Gray means that all the indicators of this type are inactive. 5. Indicator of connection loss with the device BML responsible for this elevator. 6. Cabin precise stop indicator. 7. Indicator of passenger presence in the lift cabin. 8. Indicator of the elevator cabin doors status. 9. Indicator of the lift shaft doors status. 10. Timer showing cabin downtime after its last stop. 11. Timer displaying the time since the loss of the connection with the device BML which services this elevator. 12. Graffic representation of a lift cabin status, where the following items are indicated:
13. Indicator of main actuator remote control. In this mode the elevator cabinet remote control of power supply (on / off / restart) is available. In the mode "Power Supply Manual Control", this feature is available exclusively from the lift motor room.
16. Indicator of voice communication session with the landing. Similar indicators show communication sessions with lift motor rooms and an elevator cabin. 17. Indicator of a call to an operator from the landing. 18. Indication of voice communication session state. 19. Indicator of “Elevator repairing works”. In this mode all emergency and alarm signals from an elevator are ignored by the system. 20. Indication of emergency and alarm signals. Glimmering of the indicator means that the emergency / alarm call can be disabled by pressing "Reset". 21. Button "Reset". Allows to get out of an accident or alarm state, if the reasons for the accident / alarm are already eliminated or self-destructed. 22. Button "Start Repair" / "Finish repair" transfers a lift out of work state into the state of repair and vice versa. 23. Button "Close" completes the elevator monitoring session. At this time the gateway data channel gets released and becomes available to other operators. 3. System Managment
An operator has at his disposal the following functions of system control:
Main Actuator Control This function is available only in power remote control mode. This mode is elected with switching the tumbler “Lift Control” into “Remote Control Mode” directly on the device situated in a lift motor room. In order to restart or turn an elevator on / off it is necessary to press the appropriate button in the elevator control window. After pressing it the command confirmation should be awaited, which can take from 1 to 5 seconds. Confirmation of the command is changing the colour of the indicator "Main actuator status" and the arrival of a new message about the main actuator remote control. Command "Restart" disables the elevator with its further turning on in 2 seconds. This function is used for a quick restart of the lift control cabinet. Establishing voice connection For the organization of voice communication with the object of monitoring, regardless of an operator’s call, the appropriate button to select the venue of the call (landing, cabin or lift motor room) is to be pressed. Time to establish a voice session can reach 10 seconds. At the time of establishing voice communication with the selected object appropriate indicators light in the elevator control window. Speech communication control If there is need to switch to another location during the conversation, i.e. from the elevator cabin to the landing, an operator need only to press the appropriate button. Communication channel switching time can be up to 10 seconds. To end the call, press the button "End Call". This action will break the current voice communication with a remote object and disable the selected communication channel. The same thing will happen in case of closing the elevator control window or moving to an object with a different address. During the voice communication session closing all the signals about calls to an operator from the object will be reset. It should also be remembered that due to the fact that only one gateway is set on a single house, it is possible to install a voice communication session only with one of the monitoring objects of that house at the same time. In the process of speaking to an operator there remains a possibility of lift remote control, because the process of conversation does not exclude the possibility of parallel main actuator control. It is important to take into account the fact that at the time of the conversation a confirmation about command fulfillment by the main actuator will not be accepted, which means there will be no visible changes in the system functioning until the end of the communication session. 4. Emergency calls
Given the fact that for whatever reason, the lack of communication on the data channel between the operator's workstations and a remote monitoring object must always be voice communication, this system has the function of emergency calls. In the volatile memory of each gateway there is an operators’ telephone book. In case of pressing buttons of a call to an operator from the remote object in the absence of data channel, the Gateway starts to dial alternate operators’ numbers until the establishment of voice communication. The communication channel with the place of the call is automatically established. At the moment of registration of an incoming call from the monitoring object buttons for emergency call control appear on the screen. To accept an incoming call and to have a conversation an operator is to click "accept the call” button. If an operator clicks "Reject call", or takes no action in the time period set by the mobile operator, the Gateway will initiate dialing the next number from the operators’ number list. To complete a communication session, in case of a successful conversation, make sure to click "End Call". 5. Explanation of emergency and alarm signals
List of alarm signals. MRD is open. Lift motor room doors are fixed open.
Main Actuator Sticking All the attempts to switch the main actuator into other positions have been exhausted. Possible reason is actuator mechanism sticking, wiring or the actuator control circuit damage.
Protection BA1 in action No voltage at the output of current protection automatic machine BA1 with voltage at its input.
Protection BA2 in action No voltage at the output of current protection automatic machine BA2 with voltage at its input.
Cabin doors reversing A multiple reverse of elevator cabin doors has been fixed.
Cabin emergency stop A cabin with a passenger stopped at the inaccurate stop position or after closing the doors of an elevator cab did not get in motion.
Cabin doors seizing Cabin’s doors remained in the open position with no passenger in or the doors did not open after a precise stop on the floor.
A list of alarm signals Cabin stoppage by a passenger A long-term retention of an elevator cabin by a passenger.
Elevator’s downtime A long-term inactivity in energy supplied elevator’s work with absence of other alarm signals has been fixed.
|
